'When dealing with people, remember that you are not dealing with creatures of logic, but creatures of emotion' – Dale Carnegie. 'In the fields I have studied, emotional intelligence (EI) is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it but it doesn't make you a star. Emotional Intelligence can' - Warren Bennis.

During this two (2) day workshop you will learn what Emotional Intelligence is, how it will benefit you and your work unit, how to engage these 8 emotional competencies to enhance work performance, how to respond to 'emotional hijacks' and how to deal with them effectively.
This course is essential for any individual seeking to enhance their professional effectiveness by being a better person and leader, by being more motivated and by being more effective in their interaction with those they work with at all levels within an organization.

To find out more, please contact us.

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