1. Micro Expression & Lie Detection - 2013
  2. Leading with Process Communication Model® - 2013
  3. Staying organized – toolkit for administrative professionals - 2013
  4. Micro Expression & Lie Detection - 2012
  5. Leadership Mastery With Process Communication Model - 2011
  6. Expressing Great Service Script - 2011
 
 
 
 
 
 
 
 
 
 
 
 
     
 
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